PURCHASING SERVICES & SCHEDULING YOUR SESSIONS THRU THE COLLECTIVE WELLNESS REVIVAL WEBSITE

• When you find a service you’re interested in (whether it’s a single session, a multi-session package or monthly subscription), just click on the button associated with the service.

• This will take you to the Menu Page where depending on which page you came from, you will either see just the item you're interested in or all the services offered. Either way, just go to the item you're interested in and click the “ADD TO CART” button.

• You are then directed to the Cart Page, where you will enter your Name, Phone and Email Address. Once filled out, click the “CONTINUE TO PAYMENT” button.

• You are then directed to the Checkout Page, where you will enter your credit/debit card details. Verify that it is the correct service that your purchasing (on right side of page). Check in the Term & Conditions confirmation box, then click the “CONFIRM PURCHASE” button.

• You are then directed to the Receipt Page, where you have the option to schedule your session. Click the “USE PACKAGE” (or similar) button to schedule. You will also receive a Receipt Email that will contain a link to “SCHEDULE” your session. These are the best ways to schedule your sessions, the platform assigns you a code whenever you purchase a service and this code is required to book your session (it’s more or less a token that “pays” for the session you book). In both of the above cases, the code is automatically filled out when you use the button/link to book your session.

• After performing the previous steps, you are directed to the Scheduling Page, where you can book your session. Select your date on the monthly calendar on the left, then select from the available times on the right. Your information should already be filled in, so click the “CONFIRM APPOINTMENT” button.

• You are then directed to the Appointment Confirmation Page, where your session details are displayed and there are options to add to your ICAL/OUTLOOK or GOOGLE calendar. There is also a link to: Join The Meeting, as well as Reschedule and Cancel your session (please do so at least 24 hours before session).
  IMPORTANT: please take note of any “prep message” here, if there is anything you need to prepare for the session; it would be mentioned here.

• You will also receive an Appointment Confirmation Email that will include the link to your session (via Google Meets), as well as the add to calendar and chance/cancel session options. Please be aware that there are no notes included in the email (sorry!), it is important that you take note of any “prep message” on the original Confirmation Page.

• You’re all set! Just go to your calendar or click on the session link at the scheduled time and make sure you’ve brought anything that was requested in the “prep message”.

• In the case of a subscription, you will receive an email every month after your credit/debit card is billed. You could click on the link in the Receipt Email to schedule your next session.

  • You can also create an account with Acuity (our scheduling platform) from our store/scheduling pages.
    Go to https://app.acuityscheduling.com/catalog.php?owner=35655178 (save this page as a Bookmark/Favorite).
    Click the SIGN UP link in the top, right corner.
    Enter your email address and password in the pop up form and click the “SIGN UP” button.
    You can now return to this page to LOGIN (top right corner) and once logged in; can view scheduled appointments and see your stored codes/token.

IMPORTANT: the above is NOT for sessions 2-4 of the Project YOU package or any Monthly Subscription Session after the 1st month’s session. For these sessions, you will be sent a Scheduling Link in a follow up email after your 1st month’s/first Project YOU session.

IF YOU HAVE ANY QUESTIONS, PLEASE LET US KNOW