TERMS AND CONDITIONS
Effective Date: May 1, 2025
Welcome to Collective Wellness Revival (“CWR”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website (collectivewellnessrevival.com and cwrevival.com) and all related services, offerings, content, and memberships (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.
1. Wellness and Coaching Services Disclaimer
Our Services are intended to support general wellness, personal growth, and lifestyle improvement through coaching, education, and holistic care. Our coaching services are not a substitute for licensed mental health care, medical treatment, or psychotherapy. If you are experiencing a medical or mental health emergency, please contact a licensed professional or emergency services immediately.
You understand and agree that wellness coaching is a partnership focused on helping you achieve personal goals, and the outcomes depend on your participation, effort, and circumstances.
2. Eligibility
To use our Services, including booking coaching sessions or purchasing a membership, you must be at least 18 years old or the age of majority in your jurisdiction. By using our Services, you represent that you meet these requirements and have the legal capacity to enter into these Terms.
3. Membership Plans
We offer various membership plans that may include access to coaching sessions, wellness classes, digital resources, and exclusive content. By purchasing a membership, you agree to the specific terms associated with that plan as outlined on our website.
a. Billing and Renewal
Memberships will be billed on a monthly basis.
Your membership will automatically renew unless you cancel before your next billing cycle.
You authorize us to charge your payment method on file for renewal fees unless you cancel your membership in advance.
b. Cancellation and Refunds
You may cancel your membership at any time by contacting us directly at info@cwrevival.com.
Refunds are not provided for partially used billing cycles unless required by applicable law.
We reserve the right to modify membership benefits or pricing with reasonable notice.
4. Coaching Appointments and Policies
Appointments for individual coaching sessions must be scheduled in advance. By booking a session, you agree to the following:
Cancellation Policy: Cancellations must be made at least 24 hours in advance. Sessions canceled less than 24 hours in advance may be subject to a cancellation fee or forfeiture of that session.
No-Show Policy: Failure to attend a scheduled session without notice may result in a forfeited session and possible restrictions on future bookings.
Rescheduling: We will make reasonable efforts to accommodate rescheduling requests based on availability.
5. User Responsibilities
When using our Services, you agree to:
Provide accurate and truthful information.
Use the Services for lawful and respectful purposes only.
Not impersonate any other individual or misrepresent your identity.
Not engage in any behavior that disrupts or harms other users, coaches, or staff.
6. Intellectual Property
All content, materials, and branding on our website and platforms, including coaching tools, videos, worksheets, and written content, are owned by Collective Wellness Revival, LLC or its licensors and are protected by copyright and trademark laws.
You may not copy, reproduce, distribute, modify, or republish any content without prior written permission.
7. Privacy
Your use of our Services is subject to our Privacy Policy, which outlines how we collect, store, and use your personal information. By using our Services, you consent to our privacy practices.
8. Third-Party Services and Links
We may offer access to third-party resources or link to external websites. These third parties are not under our control, and we are not responsible for their content, privacy policies, or practices. You use third-party services at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law, Collective Wellness Revival, LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or reliance on any information provided. Our total liability will not exceed the total fees paid by you, if any, within the six (6) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Collective Wellness Revival, LLC, its coaches, staff, officers, and affiliates from any claims, losses, or damages arising out of your violation of these Terms or misuse of our Services.
11. Changes to Terms
We reserve the right to update or change these Terms at any time. If changes are made, we will post the updated Terms on our website with an updated effective date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms and any disputes arising under them shall be governed by the laws of the State of New York, without regard to its conflict of law provisions.
13. Contact Us
If you have any questions about these Terms or need assistance with our Services, please contact us:
Collective Wellness Revival, LLC
914.356.4343
info@cwrevival.com
www.collectivewellnessrevival.com