PRIVACY AND COOKIE POLICIES

PRIVACY POLICY

Effective Date: May 1, 2025
Last Updated: May 1, 2025

Collective Wellness Revival (“CWR”, “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (collectivewellnessrevival.com, cwrevival.com), engage with our wellness and coaching services, or purchase a membership plan.

By accessing our website or using our Services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Services.

a. Information You Provide to Us

Personal Information: Name, email address, phone number, mailing address, date of birth.
Account Information: Username, password, membership details.
Payment Information: Billing address, credit/debit card details (processed via a secure third-party payment processor).
Health & Wellness Information (if applicable): Information shared during coaching sessions or in wellness questionnaires.
Communication Records: Emails, messages, appointment notes, or support requests.

b. Automatically Collected Information

Device and Usage Data: IP address, browser type, operating system, referring URLs, and activity on our website.
Cookies and Similar Technologies: We use cookies to enhance your experience and gather analytics.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage coaching, wellness, and membership services.
To process payments and manage subscriptions.
To schedule and confirm appointments.
To personalize your experience and recommend relevant resources.
To communicate with you regarding services, updates, promotions, and support.
To improve our website, services, and user experience.
To comply with legal obligations or respond to legal requests.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third parties that help us operate our website and services (e.g., payment processors, scheduling tools, email marketing platforms).
Coaches and Staff: Authorized team members who need access to deliver personalized wellness or coaching services.
Legal Compliance: Authorities or regulators if required by law or to protect our rights.

4. Your Choices and Rights

Depending on your jurisdiction, you may have rights related to your personal data, such as:

Accessing the information we hold about you.
Requesting corrections to inaccurate information.
Requesting deletion of your information (subject to certain exceptions).
Withdrawing consent where processing is based on consent.
Opting out of promotional communications.

To exercise your rights or update your preferences, please contact us at info@cwrevival.com.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no system can be guaranteed to be 100% secure. Please protect your account credentials and notify us of any suspected security breaches.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from someone under 18 without verified parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date and, where appropriate, providing additional notice (such as by email or a notice on our website).

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Collective Wellness Revival, LLC
914.356.4343
info@cwrevival.com
www.collectivewellnessrevival.com

COOKIE POLICY

Effective Date: May 1, 2025
Last Updated: May 1, 2025

This Cookie Policy explains how Collective Wellness Revival (“CWR”, "we", "our", or "us") uses cookies and similar technologies on our website [collectivewellnessrevival.com and cwrevival.com] (“Site”). By continuing to use our Site, you agree to the placement of cookies on your device in accordance with this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device, store preferences, and improve your experience. Some cookies are essential, while others help us analyze website traffic or serve targeted content.

2. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the Site to function and cannot be switched off. They include:

Session management
Security and fraud prevention
Access to secure areas

b. Performance and Analytics Cookies

These cookies help us understand how visitors use our Site, allowing us to improve functionality and user experience. Examples:

Google Analytics
Website traffic tracking tools

c. Functional Cookies

These cookies enable the Site to remember your preferences (such as language or location) and enhance your experience.

d. Marketing and Advertising Cookies

These cookies track your browsing habits to help deliver relevant advertising and wellness content on our Site or through third parties.

3. How We Use Cookies

We use cookies to:

Ensure the website operates efficiently
Remember your login or membership status
Schedule appointments and manage coaching sessions
Understand user behavior to improve services
Deliver wellness-related marketing or recommendations

4. Third-Party Cookies

We may use third-party services (e.g., Google Analytics, Facebook Pixel) that place cookies on your device for analytics or advertising purposes. These third parties have their own privacy and cookie policies which we encourage you to review.

5. Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to:

View cookies on your device
Block cookies entirely
Delete all cookies

Please note that disabling cookies may affect the functionality of certain parts of our Site, including access to secure or personalized features.

Here are links to cookie management instructions for popular browsers:

6. Updates to This Cookie Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Site constitutes acceptance of the updated policy.

7. Contact Us

If you have any questions about our use of cookies or this policy, please contact: